Registration Policies

Registration Cancellation Policy

A refund will be made ONLY if registration is cancelled on or before Wednesday, August 15, 2019. Refund requests must be in writing to the attention of IBIE via one of the following:

Email:  [email protected]

Fax:  888-722-1888 or 301-694-5124 (International Residents)

Mail:  5202 Presidents Court, Suite G100, Frederick, MD 21703


We regret that absolutely no children under 13 years of age (12 and younger, including infants in strollers or carried in a body carrier) are permitted on the exhibit floor.  You must be 13 years or older to be on the show floor. This rule will be strictly enforced by IBIE Management for safety and insurance purposes. No exceptions will be made.

Neither cameras nor video equipment are permitted on the show floor. Exceptions are the authorized members of the media. Camera passes for media members will be available on-site in the Media Information Center. Picture or video taking with a mobile device is NOT ALLOWED.

Any attendee who is observed to be soliciting business in the aisles or other public spaces or in another company’s booth will be asked to leave immediately. Additional penalties may be applied. Please report any violations you may observe to Show Management immediately.

A member of Show Management will be available from the start to the finish of the trade show and will respond to any complaints regarding suitcasing. The staff will be trained on what to look for and the appropriate indicators to determine if there is an issue. Show Management will have the following responsibilities:

  • Review any complaints received concerning suitcasing
  • Take appropriate action to address the situation; including removal from the show floor
  • Levy penalties for violations, up to and including suspension from participation in future events.

If you feel there is a reasonable risk of a problem involving suitcasing, notify Show Management prior to arrival. If you suspect another company of suitcasing, report to the Show Management office and someone will come by your booth immediately.


Looking for more information on badges, education passes, or special needs requests?
Check our Attendee FAQs page here.

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