Understanding ‘them’ – your business from the outside-in

Your business relies on people – both customers and employees. Putting yourself in their shoes can be difficult to do, but allows you to see things they see, react to changes in the market as they happen, take opportunities for new business or save costs. Perceptions, reputation, social listening – they all give you an edge over the competition and help you get a better understanding what your business looks like from the outside looking in. Join Jennifer Atwood and learn insights from 20 years of seeing bakeries as owner, employee, advisor and consumer. Leave with a better understanding of how to gain outside perspective and a list of easy steps to get started.

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.